Privacy Policy

Last updated: 15 January 2026

1. Introduction

MoovCast Plumbing & Building Services Sdn Bhd ("we", "our", "us"), registration number 201901028745 (1328745-K), is committed to safeguarding the privacy of individuals who visit our website or engage our services. This policy explains how we collect, store, and use personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Data We Collect

We may collect the following categories of personal information when you interact with us:

  • Identity data — full name, job title, company name.
  • Contact data — email address, telephone number, postal address.
  • Enquiry data — details you provide in contact forms or direct correspondence regarding your property and service requirements.
  • Technical data — IP address, browser type and version, device type, operating system, and browsing behaviour on our website, collected through cookies and server logs.

3. How We Use Your Data

Personal data is processed for the following purposes:

  • Responding to service enquiries and providing quotations.
  • Scheduling and carrying out contracted works.
  • Sending invoices and processing payments.
  • Communicating project updates and follow-up service reminders.
  • Improving our website performance and user experience.
  • Complying with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on one or more of the following grounds: your consent, the performance of a contract, our legitimate business interests, or compliance with a legal obligation under Malaysian law.

5. Data Sharing

We do not sell personal data. We may share limited data with trusted third parties who assist us in operating our website, conducting our business, or servicing you — provided those parties agree to keep the information confidential. We may also disclose data when required by law or to protect our legal rights.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, typically no longer than seven years after the completion of a project or the last point of contact, unless a longer period is required by law.

7. Your Rights

Under the PDPA, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your data, subject to legal retention requirements.

8. Cookies

Our website uses cookies to improve functionality and analyse traffic. You may manage your cookie preferences through the settings accessible via the cookie icon on our website, or through your browser settings. For full details, see our Cookie Policy.

9. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy periodically. The revised version will be posted on this page with an updated revision date. We encourage you to review this page regularly.

11. Contact

For questions about this policy or to exercise your data rights, contact us at:

MoovCast Plumbing & Building Services Sdn Bhd
No.15, Jalan Setia 4, Taman Setia, Rawang, 48000 Selangor, Malaysia
Email: [email protected]
Phone: +6017-385 6611